Frequently asked questions

Most one to three bedroom homes take two to four hours. Larger houses, HMOs and commercial premises take longer, and we confirm the time when you book. Power is switched off for short periods while each circuit is tested.

Rented homes across the UK need one at least every five years, or sooner if the previous report says so. For owner-occupied homes the recommendation is every ten years, and on any change of occupancy.

Any C1, C2 or FI observation makes the report unsatisfactory. Landlords must have the work done within 28 days or sooner if stated. We quote for each remedial item in writing and issue written confirmation once the work is complete.

No. Many landlords arrange access through a tenant, agent or key safe. We need access to every room, the consumer unit and the meter position.

The report is emailed as a PDF after the inspection, with photographs of any defects found.

No. The price you see is the price you pay for the inspection, wherever you are in the UK.

Yes. Give us their email address when you book and we will send them a copy of the report at the same time as you.

Mains-powered smoke and heat alarms are checked as part of the fixed installation. For HMOs we also carry out a functional test of the fire alarm system.

We send an invoice with the report. Payment is by bank transfer or card within 7 days. Agents can be invoiced monthly.